Shipping policy

 

Shipping Policy — Press On Club

ABN: 30 593 105 542
Registered with the Australian Industrial Chemicals Introduction Scheme (AICIS)

Last Updated: 27/10/2025

We work hard to get your nails to you as quickly and safely as possible. This policy covers processing times, delivery options, and shipping conditions for Press On Club orders.

1. Order Processing

  • All orders are processed within 1–2 business days (Monday to Friday, excluding public holidays).

  • During peak periods, product launches, or sales events, processing times may be slightly longer.

  • Orders placed on weekends or public holidays will be processed the next business day.

2. Shipping Rates & Delivery Estimates

  • Shipping rates are calculated at checkout based on location and order size.

  • Estimated delivery times are provided at checkout and may vary depending on your location and the chosen shipping method.

  • Delivery estimates do not include order processing time.

3. Domestic (Australia) Shipping

We ship Australia-wide via trusted carriers such as Australia Post.

  • Standard Shipping: 3–7 business days.

  • Express Shipping: 1–3 business days.

  • Free shipping promotions will be clearly displayed when active.

4. International Shipping

We ship to select countries outside Australia.

  • Shipping costs and delivery estimates will be displayed at checkout.

  • Any customs duties, taxes, or import fees are the responsibility of the customer.

  • Delivery times may be affected by customs clearance processes in your country.

5. Order Tracking

  • Once your order has shipped, you will receive an email with tracking information.

  • Tracking may take up to 24 hours to become active.

6. Incorrect Shipping Information

  • Please ensure your shipping details are correct before completing your order.

  • Orders sent to an incorrect address due to customer error cannot be refunded or replaced.

7. Delays & Lost Parcels

  • We are not responsible for delays caused by postal services, customs, or events beyond our control (e.g., extreme weather, strikes).

  • If your parcel appears lost, please contact us at support@pressonclub.com.au so we can assist in lodging an investigation with the carrier.

8. Returns Due to Non-Collection

  • If an order is returned to us because it was uncollected or delivery was refused, we can reship it at the customer’s expense.

  • If you prefer a refund instead, it will be issued minus the original shipping cost.